1.Placing an order
You can order by Email, FAX, or Phone. No minimum amount for your order.
Please be sure to write down the name of product and product
number and your name,address,phone number and Email address on your order.
*You will receive "Notice of order status" in 24 hours. The total amount including the shipping cost indicated in this Email.
We accept the payment by credit card or through PAYPAL(www.paypal.com).
After confirm your order by our email, please send the grand total to our PAYPAL account of:firstname.lastname@example.org
*We also accept Credit card payment through PAYPAL.
*Our currency is Japanese yen.
All prices listed in VANCASHOP.COM websites are Japanese Yen.
We also have online
store for foregin customer( English site,currency is US doller and accept credit card payment).
We use EMS for shipping.
EMS is fast(takes 3 to 6 days) and includes
insurance & tracking number.
*Flat rate shipping fee!
Buy more than JPY20,000(about $200)and get FREE SHIPPING(1,500JPY(about $15) flat rate for all other orders).
will ship your order out as soon as we confirm your payment.
All items are shipped from VANCA CRAFT INC's shipping center in Chiba, Japan.
Notice of shipment is sent to you by Email on the day your order has been shipped out. You can check your shipping status online by using the tracking number provided by this notice.
*How long will it take?
You can track your parcel here.
4.Custom duties and Taxes
The recipient of an international shipment may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country. Please contact your local customs office for further information.
*Note for disclaimer
We pay special attention when we ship your order, however we do not take any responsibility if your order is delayed because of unforeseeable disasters, or otherwise.
We do not
accept returning items unless if it's defective items.
Vancashop.com does not share your personal information with anybody besides you. Also we do not sell or rent to third parties. We strongly promise to protect your personal information.
We are also offering wholesale information.
Please contact us for more detail.
Attn: Kon Tanaka
Company name:VANCA CRAFT INC.
Address:1-23-24 Higashinakayama Funabashi-shi Chibaken, Japan